Terms of Service

Last updated: September 23, 2026

1 · Who we are

FLOSYS ("we," "us") is a Texas general partnership providing AI-powered business services — including AI voice agents, business analytics reports, SMS re-engagement campaigns, sales scripts, websites, and social media management — to business clients ("you"). Our services are sold to businesses, not consumers.

2 · The agreement

By purchasing a FLOSYS service, you agree to these terms and to the scope described in your service order or proposal. If a signed proposal and these terms conflict, the proposal wins.

3 · What you're responsible for

You'll provide accurate business information during intake, maintain any third-party accounts your services connect to (phone numbers, social accounts, field-management software), and use the systems we build lawfully — including complying with telemarketing and text-messaging laws (TCPA) for any campaign contact lists you provide. You confirm you have the right to contact the people on your lists.

4 · What we're responsible for

We'll deliver the services described in your order with reasonable skill and care, on the timeline we quote you. AI systems generate automated content; while we design and test them carefully, you're responsible for reviewing AI outputs that represent your business before relying on them.

5 · Payment

Fees are stated in your order. Setup fees are due before build begins; recurring services bill monthly in advance. Late accounts may have services paused after notice.

6 · Cancellation

Recurring services can be cancelled any time with notice; cancellation takes effect at the end of the current billing period. See the Refund & Cancellation Policy for details.

7 · Ownership

You own your business data and the content we produce specifically for you (scripts, posts, reports). We own our underlying systems, templates, and know-how, and may reuse them for other clients.

8 · Limits

Neither of us is liable to the other for indirect or consequential damages. Our total liability for any claim is capped at the fees you paid us in the three months before the claim arose. We don't guarantee specific business results — no honest company can.

9 · Text messaging (SMS)

FLOSYS SMS Notifications sends recurring text messages to people who opt in — missed-call follow-up, appointment reminders, booking confirmations, and customer-care updates. You can opt in on our SMS opt-in page (the consent box is never pre-checked), verbally during booking, or by texting START to (346) 296-3380. SMS consent is separate from these Terms of Service: agreeing to these Terms, purchasing a service, or booking a job does not sign you up for texts. The SMS box is always optional, and you can decline texts and still use every FLOSYS service.

• Message frequency varies (up to several messages per week).
• Message and data rates may apply.
• Reply STOP to cancel at any time. You'll get one confirmation and no further messages.
• Reply HELP for help, or contact 346-590-6353 or kirby@flosys.org.
• Carriers are not liable for delayed or undelivered messages.
• Mobile information will not be shared with third parties or affiliates for their marketing or promotional purposes.

Full terms: SMS Terms & Conditions · SMS Privacy Policy.

10 · Governing law

These terms are governed by Texas law. Disputes go to the state or federal courts of Harris County, Texas.

11 · Contact

Questions about these terms: kirby@flosys.org · 346-590-6353 · FLOSYS, 28718 Hidden Cove Drive, Magnolia, TX 77354.